whoami
Hi, I'm Harshit Maann
An IT Operations and DevOps professional with 2+ years of experience supporting production systems, automating infrastructure, and resolving incidents in 24/7 environments. Currently a Consultant at FDM Group, building enterprise IT operations expertise.
I'm a Computer Science graduate from Lakehead University (First-Class Standing, Class of 2026), Azure and GCP certified, and happiest at the intersection of automation, security, and reliability: making infrastructure that deploys itself, heals itself, and doesn't page anyone at 3 a.m.
My journey started in New Delhi, took a sharp turn into a Thunder Bay winter, and now runs through Toronto. Along the way I led student governance, ran operations for a TEDx conference, and mentored first-year students. Good engineering, like good community, is about showing up consistently.
quick_factsBSc, Computer Science
Lakehead University · Thunder Bay, ON · Jan 2023 - Feb 2026
💻 Core Computer Science
☁️ Systems, Cloud & Security
📐 Mathematics
🔭 Beyond the Terminal
Experience
Consultant, IT Operations
- Agile IT Service Management with ITIL processes in ServiceNow: change requests, incident resolution, knowledge management.
- Azure administration across VMs, networking, storage, identity and monitoring.
- Linux administration and container operations, with Bash and Python automation, including interfacing with AI through LLM API calls.
- Built DevOps automation workflows with Terraform, Docker, and Kubernetes, using Jenkins for CI/CD to support repeatable deployments.
Financial Systems Analyst
- Automated financial reporting workflows with Python and Excel VBA, cutting manual processing time by 40%.
- Supported SQL Server operations: queries, stored procedures, schema updates, and connectivity troubleshooting.
- Delivered KPI dashboards and documented recurring processes to keep systems reliable for the operations team.
Supervisor
- Supervised front-line operations in a high-volume 24/7 environment: staffing, escalations, and real-time problem solving.
Operations Manager
- Directed end-to-end operations for a multi-speaker TEDx conference: logistics, budgets, vendors, and volunteer teams.
Member, Board of Directors
- Board-level governance: budgets, motions, policy oversight, and representing student interests.
Earlier: Peer Mentor at Lakehead University · Student Counselor at Amity International School, New Delhi (2018-2021) · Student Mentor at a Toyota road-safety hackathon, IIT Delhi · Team Leader, F1 in Schools.
Skills
☁️ Cloud Platforms
Azure
Google Cloud
AWS
⚙️ DevOps & CI/CD
Docker
GitHub Actions
GitLab
Git
Ansible
Terraform
Prometheus
🖥️ Systems & Networking
Linux
Bash
Windows Admin
Networking
💻 Programming
Python
C
C++
HTML5
SQL
Pandas
🤖 AI & RAG
RAG Pipelines
Sentence Transformers
LLM APIs
🛡️ ITSM & Practices
ServiceNow
Agile / Scrum
Incident Management
Security-first
🗣️ Languages
Projects
ContractIQ · AI Document Intelligence
code ↗Full-stack RAG platform: upload PDFs and ask questions in natural language, with answers grounded in the document. PDF extraction, chunking, embeddings, pgvector semantic search, and local Llama 3.2 inference via Ollama.
Docker
Cloud Chaos Lab
code ↗Chaos engineering and observability lab: simulates service failures, validates recovery behavior, and visualizes system health with Prometheus metrics and Grafana dashboards.
Python
Prometheus
Docker
Casino AppSupport
code ↗Production-style application support lab: simulated upstream dependency failures, structured logs, health checks, smoke tests, and CI validation to practice incident triage and recovery.
Python
Prometheus
GitHub Actions
Platform Architecture Lab
code ↗Architecture-first platform design covering applications, data, integration, infrastructure, security, observability, and operations, documented with system boundaries, platform layers, and technical trade-offs.
Platform Design
Architecture Docs
Security
Observability
Cloud Data Pipeline · Taxi Analytics
code ↗Python data pipeline for taxi analytics: ingestion, transformation, and reporting in a cloud-style ETL workflow producing analytics-ready outputs.
Python
Pandas
ETL Workflow
Reporting
→ more on github.com/harshitmaann
Awards & Achievements
📰Featured in Maclean's Magazine ↗
Profiled as a voice representing the international student community across Canada.
Convocation Student Speaker 2026 ↗
Delivered the Voices from the Class address at Lakehead University's Spring Convocation. Watch the speech.
Lakehead Leaders Award 2024-25 ↗
Innovation and Sustainability category, for campus leadership.
First-Class Standing ↗
BSc Computer Science, February 2026.
Cloud Certified: Google ×4 + Azure ×3
Google Cloud: Cloud Computing Fundamentals, Infrastructure, Networking & Security, Developing a Google SRE Culture · Azure: Generative AI Apps, AI Information Extraction, Generative AI Chat App.
Dean's List
Multiple terms, for academic excellence.
Let's connect
Cloud engineering, DevOps, SRE, platform engineering, or a good conversation about infrastructure done right. My inbox is open.
[email protected]
LinkedIn ↗
📍 Toronto, ON 🇨🇦 · response time: fast